Common Water Softener Problems

Common Water Softener Problems and Solutions

ProblemProcedure
Water remains hardCheck and refill salt in brine tank
Set timer to regenerate more often
Have water checked for iron content
and install iron filter if necessary
Salt compacts to form a bridgePoke salt bridge with broom handle to loosen salt pellets.
If salt is hard, disconnect softener, empty tank, and
lift out the salt bridge. Replenish with fresh salt
Softener not drawing brineFlush brine line
Clean or replace injector and filter screen
Softener doesn’t work at allRemove control unit and take to dealer to service
motor and timer

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